Technology Support, Built from Experience
I created Accelerate Your IT after experiencing firsthand how difficult it is for individuals and early-stage startups to find dependable, high-quality technology support without paying corporate prices. Having owned and operated my own businesses, I know how frustrating and costly technical downtime can be.
With over 25 years of technology experience—ranging from hands-on repair to enterprise-level cybersecurity and automation—I wanted to offer a different kind of tech partnership: one built around personal service, plain-English communication, and practical, low-cost solutions.
There are no rigid scripts or standard templates here. I listen to your specific needs, assess your environment, and deliver tailored support that fits your budget and schedule—including dedicated evening and weekend availability. From hardware fixes and virus removal to secure remote management and workflow automation, my goal is simple: to be the personal IT department you can always count on.
Not just another support - someone you can trust!
Accelerate is not just any other IT support provider, the idea behind this tech-startup is to create a company with morals, a company that thinks about you first, a company that you can trust when you really need a trustworthy parther.
Plain-English - No Technical Jargon
Nothing is more frustrating than an IT technician speaking in dense technical acronyms. Users appreciate clear, direct explanations of what the problem is, how it’s being fixed, and how to avoid it in the future—explained in simple, everyday language without making anyone feel out of the loop.
Genuine Empathy & Patience
When technology breaks, stress levels go up. Users want a tech partner who listens calmly, understands how disruptive the problem is to their day, and treats them with respect. Support should feel like a helpful collaboration, never a rushed or condescending experience.
Transparent, Predictable Costs
Surprise invoices and hidden diagnostic fees destroy trust quickly. Clients value upfront estimates, clear hourly rates, and flat-fee options. They appreciate knowing exactly what a job will cost before work begins—and knowing you will never push unnecessary software or hardware upsells.
Real Availability When It Matters
Standard 9-to-5 corporate help desks don't align with startup life or urgent personal deadlines. Having access to dedicated evening, weekend, and holiday support means clients get critical issues resolved without interrupting their core business hours or waiting until Monday morning for a response.
Personalized Accountability (No "Ticket Number" Treatment)
In large MSPs, clients talk to a different technician every time they call and have to repeat their story. Users value having a dedicated, familiar expert who understands their specific environment, remembers their setup history, and takes personal ownership of an issue until it is fully resolved.
Practical, Long-Term Solutions
Quick "band-aid" fixes often lead to the exact same issue happening a week later. Clients respect an IT partner who takes the time to diagnose the root cause, hardens their systems against future failures, and recommends practical, cost-effective fixes that prevent recurring downtime.
Meet The Founder
Hi there, I’m Arun, the founder behind Accelerate Your IT. With over 25 years of hands-on experience in technology—ranging from hardware repairs and system security to running my own tech startup—I created this business after seeing how difficult it was for individuals and growing teams to find dependable IT support without paying massive corporate agency prices. I’m passionate about cutting through technical jargon to provide clear, practical, and budget-friendly solutions tailored to your exact needs. Whether you need an emergency fix, help setting up cloud tools, or ongoing device care, I’m here to serve as your personal IT department—delivering friendly, high-touch support on a schedule that works for you, including dedicated evenings and weekends.
Arun Kumar
Founder - Accelerate Your IT